Activation emails are automatically sent out within a matter of seconds once you’ve registered so if the email doesn’t appear in your inbox, it’s most likely caught in your spam filter.

There may be a number of reasons why you can’t login so first of all, make sure that your browser accepts cookies and your firewall isn’t blocking information. Finally, clear your cache or try another browser.

If you download the wrong image by mistake and report the error immediately, we may replace the image at no extra cost at our discretion. You will, however, be required to confirm that you have not used the image and you have deleted all digital copies of the image downloaded in error.

Please contact us with the file number and nature of the problem so we can check the image and email it to you.